AI: The Good, The Bad, & The Ugly

June 12, 2026
By Ryan Janzen

County offices are facing a new reality: artificial intelligence is already changing how we work, how we communicate, and how information is being presented.  This presentation highlighted the good—how AI tools and AI-powered search can help simplify daily work, improve communication, build training materials, and save time on routine tasks. It will also cover the bad—including confidentiality risks, inaccurate or misleading AI outputs, and why staff must be cautious about what information is entered into these tools. Finally, it will explore the ugly—how AI can be used to create altered photos, fake appraisal-style documents, and polished but misleading evidence.

This was originally presented at the 2026 KCAA Conference in Pittsburg, Kansas.

Ryan Janzen

Ryan is the founder of Equitable Solutions, LLC, and is a Certified Assessment Evaluator and Registered Mass Appraiser. He created Equitable Solutions with the mission of assisting jurisdictions in arriving at fair and equitable values while helping them achieve a better understanding of appraisal processes and procedures.